Research Study Overview
This research study investigates the human and cognitive aspects of process mining analysis, focusing on how individuals reason, make decisions, and cope with uncertainty while analyzing business process event data.
Process mining involves exploring complex event logs, applying filters, and iteratively forming and validating hypotheses about process behavior. While prior research has largely focused on algorithms and automated techniques, this study places emphasis on the human reasoning process involved in process mining tasks.
In addition, the study explores how behavioral signals, such as verbal reasoning and facial expressions, relate to task performance. The findings are intended to support future research on analyst-centered tools and methods for process mining.
Participant Experience
Participants will take part in a live, one-on-one Zoom session with the researcher, lasting up to a maximum of 60 minutes.
During the session, participants will:
- Perform a process mining analysis task using a process mining tool
- Share their screen while working on the task
- Explain their thoughts and decisions aloud (think-aloud method)
The session will be recorded and includes:
- Screen recording
- Audio recording
- Camera (video) recording
Recordings are collected solely for academic research purposes and are accessible only to the research team. Participation takes place in a supportive, non-evaluative setting, and the focus is on understanding the analysis process rather than measuring individual performance.
Full professional experience in process mining is not required. Basic familiarity with process mining concepts is sufficient.
Session Details
Live Zoom Session
One-on-one interactive session with a researcher
Duration
Maximum 60 minutes of your time
Recording
Screen, audio, and camera recording for analysis
Who Can Participate?
Participation in this study is open to individuals who:
- Are 18 years of age or older
- Have some familiarity with process mining concepts (for example, through coursework, training, or general exposure)
- Are able to participate in a live Zoom session that includes screen sharing, audio, and camera recording
Full professional or expert-level experience in process mining is not required. The study focuses on understanding reasoning processes during analysis rather than evaluating expertise or performance.
Voluntary Participation & Privacy
Participation is completely voluntary and you may withdraw at any time without any consequences. All recordings are used exclusively for academic research purposes and are handled with the utmost confidentiality in accordance with research ethics guidelines.
After Registration: Scheduling and Preparation
Once you complete the registration form, the research team will review your submission and contact you by email.
You will then:
- Be connected with the researcher to schedule a convenient Zoom session
- Receive a calendar invitation for the meeting
- Receive the participant guidelines
Ready to Participate?
Join us in advancing process mining research